A Resource Guide for Faculty, Teaching Assistants, Medical Practitioners, and Professional Staff
Common Problems Abusive Dating Relationships Academic or Career-Related Concerns Aggression and Potential Violence Anxiety Demanding Behavior Depression Disabilities Eating Disorders Grief Hate Crime or Hate Incidents Hazing Learning Disabilities or Attention Deficit Disorder Poor Contact with Reality Psychiatric Disabilities Sexual Assault Sexual Harassment Stalking Substance Abuse Suicide

Distressed Students Response Protocol


Student distress may manifest in behavior or in the reaction the behavior elicits in others. If you notice any of the following behaviors, the Distressed Student Protocol will assist you in responding to the student and providing appropriate referrals.

Student Behaviors
  • Behavioral or emotional change
  • Withdrawal
  • Change in hygiene or appearance
  • Decline in academic performance
  • Excessive or inappropriate anger
  • Alcohol or drug abuse
  • Bizarre thoughts or behavior
Staff / Faculty Reactions to Student’s Behavior
  • Feeling uncomfortable about student’s comments or behavior
  • Concern about student’s ability to function
  • Feeling alarmed or frightened


Is there danger to self or others?

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Yes, or student needs immediate attention No or not sure, but I am concerned No, but student is having academic
or personal issues
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Call 911 Call Student Mental Health Coordination Services


Campus Social Work Services,
Student Health

Refer student to appropriate campus support services:

For a complete list of resources visit: www.sa.ucsb.edu/distressedstudentsguide

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After speaking with police:
Call Student Mental Health
Coordination Services
UCSB After-Hours
Phone Counseling

weekends, evenings
and holidays:


Support for faculty and staff after working with a distressed student: Academic and Staff Assistance Program, Human Resources, 805-893-3318