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To support the SA Division’s mission of serving the UCSB student population by providing innovative and effective Information Systems for our staff.
Through a team process, develop and implement campus-wide technology solutions for staff, faculty, and students.
- Innovation in improving process efficiency
- Simple, easy to use technical solutions
- Team Oriented Approach and Respect for all
- Timely Delivery and Support
- Quality Data
- Service Attitude
- Continuous improvement (Skills, Technology, Process)
- Skilled technical staff in multiple disciplines
- Effective, organized administrative practices and staff
- Steward of Division computer assets and computer cycle cost budget
- Maturing development processes
- Collaborative Management Team
- Dispersed staff office locations – communication challenges
- Key technology roles not staffed (QA/Test, Windows Systems Engineer, Database Administrator)
- Systems infrastructure out-dated, difficult to evolve and change
- Support process being evaluated for improvements
- Collaborate with our customers to gain understanding of processes and opportunities for improvement through automation
- Fiscal Responsibility: effective budgeting, prudent spending, wise investment
- Challenge staff to pursue technical excellence in their chosen field and to be their best
- Aim for excellence, get feedback, continuously improve
- Evaluate and understand Division’s 23 department’s needs and future strategies, and accommodate in SIS&T technology strategy and plans.
- Budget downturn: Carefully evaluate costs, efforts and returns on investment for requested projects. Validate priorities before committing resources
- Leverage new technology and tools for software development to continuously improve our quality and effectiveness
- Leverage newer systems technologies to gain 24x7 reliability, scalability, and flexibility
- Anticipate needs, plan thoroughly, commit, deliver
- Adhere to UC IS-10 Development and IS-3 Security standards
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