Office of the Vice Chancellor for Student Affairs

UCSB Student Services Availability Update #3

As announced in the Chancellor's message yesterday afternoon, fall 2017 finals have been postponed until January 2018. Please see the message and contact your instructors for specific information about your classes. The campus has also prepared a page with answers to several Frequently Asked Questions

While the campus remains open, many services will be closed or modified given the cancellation of final exams. Emergency resources, including UCPD, remain fully operational. Detailed updates about student services are provided below.

In addition to direct messaging, the campus will continue to provide updated information about fire-related impacts to the campus community on the UCSB Homepage and The Current.

Thank you for your patience, flexibility, and understanding during this difficult event. If you have left, or will be leaving, the area: we wish you safe travels and a restorative winter break. We look forward to seeing you in January 2018!


Open Departments - UPDATED

The following departments remain accessible in person this week, but may have modified services or hours. Department statuses are subject to change as fire conditions, air quality, electrical outages, and staff availability evolve. 

  • Alcohol and Drug Program (ADP) - Open daily until 4:30 p.m. in Embarcadero Hall. 
  • Associated Students (AS) - Limited services and hours (Food Bank and Ticket Office will be open with limited hours). For check pickup, please contact Executive Director Marisela Márquez at mariselam@as.ucsb.edu
  • KCSB-FM 91.9 remains on the air. The Bottom Line is maintaining limited staff to provide news updates.
  • CARE: Campus Advocacy, Resources & Education - Advocates remain available to survivors 24 hours a day by calling the confidential Advocacy line at 805-893-4613.
  • College of Creative Studies - The advising office plans to keep regular hours (Monday through Friday, 8:00 a.m. to 5:00 p.m.). Students can call (805-893-5319), email (sara.sterphone@ccs.ucsb.edu) or come by CCS.
  • College of Engineering - The advising office plans to keep regular hours (Monday through Friday, 9:00 a.m. to 12:00 p.m. and 1:00 to 4:00 p.m.) through Friday, December 22. Students can call (805-893-2809), email (coe-info@engineering.ucsb.edu) or come by the advising office in HFH 1006. The office will resume regular service on Tuesday January 2.
  • College of Letters & Science - The academic advising unit plans to keep regular hours (walk-ins Monday through Friday from 9:30-11:30 a.m. and 1:00-3:30 p.m.) through Friday, December 22. Students can call (805-893-2038), email (academic_advising@ltsc.ucsb.edu), or come by the advising office in 1117 Cheadle Hall. The office will resume regular service on Tuesday January 2. Check the advising website at www.duels.ucsb.edu for more information.
  • Counseling & Psychological Services (CAPS) - Urgent mental health services available daily until 4:30 p.m. in Building 599. Scheduled appointments may occur if students would like to attend. Phone sessions are an option for previously scheduled students. Phone consultation is available 24 hours a day by calling 805-893-4411. (The Mental Health Peers and massage chair programs are closed.)
  • Early Academic Outreach Program (EAOP) - Open through Wednesday, 12/13.
  • Graduate Division - Open for regular hours (Monday through Friday, 9 a.m. to 12 noon and 1:00 to 4:00 p.m.) with limited staffing. 
  • Health & Wellness - Open for regular hours.
  • Office of International Students and Scholars (OISS) - Open with curtailed hours and limited services. See http://oiss.sa.ucsb.edu for additional important information. 
  • Office of the Registrar - Open for regular hours with limited staff. Please note that there may be some delays in response to emails due to high volume received. 
  • Residential & Community Living and Residential Dining - Open to residents. Please inquire with building staff if you have any questions about facility operations. 
  • Student Health - Open for regular hours. See http://studenthealth.sa.ucsb.edu. Breathing masks are still being distributed in the lobby. Call (805-893-5361) or email (studenthealth@sa.ucsb.edu).
  • Student Mental Health Coordination Services - The Distressed Student consultation line will be available during regular business hours (until 5:00 p.m.) by calling 805-893-3030.
  • Student Resource Building (SRB)* - Building open with curtailed hours (Monday through Friday, 9:00 a.m. to 4:45 p.m.). Many departments are closed; please see specific department information.
  • UCSB Library* - Open for recess hours, including late-night study for UCSB students (see website); use the Courtyard entrance located adjacent to the Summit Café.
  • University Center - Building will be open Monday through Friday, 7:30 a.m. to 5:30 p.m. ACCESS Desk will be open Monday through Wednesday, 10 a.m. to 2 p.m. The Post Office will be open daily, 9 a.m. to 4 p.m.
  • UCen Dining - This week both the Arbor and Coral Tree Cafe will be open 7:30 a.m. to 5 p.m. In the UCen, Santorini will be open Monday and Tuesday, 12/11-12/12, Panda Express Monday only, 12/11.  
  • UCSB Bookstore - Open Monday, 12/11 through Friday, 12/15, from 8 a.m. to 5 p.m. Hours Monday, 12/18 through Friday, 12/22 will be 10 a.m. to 3 p.m.
  • Veterans Resource Center - Open daily until 3 p.m.

Still Need Help? 

Simply reply to this email or write to us at StudentLife@sa.ucsb.edu if you have any questions. We will do our best to reply within 24 hours with assistance or connect you with an appropriate campus resource. 

Limited Services - UPDATED

The following departments have limited operations. Most commonly, the department is still operating, but with limited staff and a closed reception area. Where possible, department staff will monitor phones and email in order to address urgent issues

Please direct all emergency inquiries to Emergency Contacts.

  • Academic Initiatives
  • Admissions, including the Visitor Center - Available by phone (805-893-2881).
  • AS Bike Shop
  • AS Program Board
  • Campus Learning Assistance Services (CLAS)
  • Career Services
  • Children's Centers - Closed Monday, 12/11. The administrative staff will send an update to parents shortly.
  • Disabled Students Program (DSP) 
  • First-Year & Graduate Student Initiatives
  • Educational Opportunity Program (EOP) - Limited staffing. Email eop@sa.ucsb.edu for assistance.
  • Office of Financial Aid and Scholarships - Available by phone (805-893-2432). Important announcements will be published on the website at http://finaid.sa.ucsb.edu
  • Gevirtz Graduate School of Education (GGSE)
  • Office of Judicial Affairs (OJA)
  • MultiCultural Center (MCC)
  • Orientation Programs and Parent Services
  • Pardall Center (AS)
  • Recreation - Rec Cen will be closed beginning Monday, 12/11 in order to allow student staff to leave town. As the Rec Cen relies heavily on students to run day to day operations of the facility, it is unclear if the facility will be able to open before previously planned Winter Break closure. All other Recreation Facilities (fields, tennis courts) will remain closed until air quality improves. The MAC continues to serve as a Red Cross shelter for displaced residents.
  • Resource Center for Sexual and Gender Diversity (RCSGD)
  • Student Affairs Grants & Development 
  • Transfer Student Center
  • Office of Student Life (OSL) - For check delivery, please contact Director Miles at miles.ashlock@sa.ucsb.edu and provide your preferred mailing address; checks will be sent via U.S. Mail since the office is closed. All deadlines for fraternities and sororities have been extended to January 2018.   
  • Student Center
  • Student Publication
  • Undocumented Student Services (USS) - 24/7 legal service referrals available.
  • Women, Gender and Sexual Equity (WGSE), including the Non-Traditional Student Resource Center

In Case of Power Outage

Southern California Edison additional power outages may result from the ongoing fires.
Estimated power restoration information related to these specific areas will be updated as it becomes available. For additional information on outages customers can check sce.com/outages.

Select Tips for Navigating Major Outages from SCE:

  • There are reports of individuals posing as Edison employees going to residences in fire areas attempting to enter homes. SCE employees will never enter a residence or ask for cash payments for services. If you suspect suspicious activity, immediately call police.
  • Remember to check emergency supplies to be sure you have a battery-operated radio, a flashlight and fresh batteries. Do not use candles for lighting as they pose a fire hazard.
  • Do not use any equipment inside that is designed for outdoor heating or cooking. Such equipment can emit carbon monoxide and other toxic gases.

Please also consider the message from the Isla Vista Community Services District following the earlier power outage:

Recent Campus Messages from the Vice Chancellor for Student Affairs

Stay updated on the latest from the Office of the Vice Chancellor for Student Affairs on the Campus Communications page!



Student Affairs 2016-2017 Annual Report

ucsb-student-affairs-2016-17-annual-report

As valued community members and UCSB supporters, we invite you to take a look at our 2016-2017 Annual Report for UCSB’s Division of Student Affairs. Within our ongoing divisional assessment initiative, the report highlights this past year’s learning and operational outcomes and provides evidence of the immense impact of our widespread services across campus. As I enter my third year as Vice Chancellor for Student Affairs, I am thrilled to be a part of the continuous growth, spirit, and strength of the UCSB community. Across Student Affairs’ departments and programs, we are proud of the work we do each day and of our influence in the lives of the students we serve.


Margaret Klawunn
Vice Chancellor for Student Affairs



Meet our 2017-2018 Goodspeed Intern, Hailey Phelan



Learn more about her role in our office here!